Welcome to DMG
A quick introduction to your training dashboard, product resources, and next steps. Press Play to begin; captions are included.
Build on the relationships
you already have.
Your route from product readiness to the first VA consults. Work at your own pace, check in at the milestones, and ask for help when something is blocked.
Your launch path
Your details
Assigned products
Keep patient names, banking details and account passwords out of training records.
A win worth sharing
Optional: capture a useful introduction, a resolved question or an account milestone.
Get connected
Use DMG Business Management — this distributor dashboard — for onboarding and your business activity. Patient Contact Portal access begins with your first patient. For now, complete QuickBooks ACH setup and find your product resources here.
Patient Contact Portal
DMG Business Management is your primary workspace for onboarding, orders, delivery status, commissions and product resources. Use the Patient Contact Portal for patient contact and supporting materials.
Patient Contact Portal access begins with your first patient. No setup is needed yet. If you already have portal access, use your own invited email to sign in below. Your distributor dashboard login does not activate Patient Contact Portal access.
Open Patient Contact Portal ↗QuickBooks ACH
Open your invitation email from QuickBooks and complete ACH setup there.
DMG can help with a missing invitation. Record completion here; banking details stay in QuickBooks.
Find your resource library
Explore the training library for product literature, clinical references, and materials for your assigned products. Use Resources in this distributor dashboard as your main training library. Supporting documents are also available in the Patient Contact Portal.
Build your product knowledge
Review the training and resources for each assigned product, then complete its knowledge check. Practice using this distributor dashboard for business activity and the Patient Contact Portal for patient contact; bring any questions to DMG. Product readiness and VA account milestones are reviewed separately.
Distributor training
Watch the 12-chapter program, or jump to a topic. The self-paced product decks remain below.
Choose each assigned product to review its training and complete its knowledge check. All assigned products still count toward onboarding.
PainShield training and onboarding
Product education, VA ordering and DMG resources in the self-paced presentation.
Move through the slides here or open the presentation in a new tab ↗. Use Fullscreen for detailed tables. PowerPoint downloads retain the original editable slides.
UltraBeam product overview
Review the UltraBeam overview alongside the user manual and quick-start guide.
Move through the slides here or open the presentation in a new tab ↗. Use Fullscreen for detailed tables. PowerPoint downloads retain the original editable slides.
Open UltraBeam capability statement ↗
Sessions last 10 minutes; allow at least two hours between sessions and do not exceed three sessions in 24 hours. Check with DMG before planning multiple treatment areas.
Your product training checklist
Practice the platform workflow
Open the Patient Contact Portal quick start ↗.
Use My DMG Business to practice with clearly labeled sample records before your first sale. The portal quick start introduces its available screens. Use only a DMG-designated test record for any practice.
Product knowledge check
This is an open-book knowledge check. To pass, answer at least 13 of 16 questions correctly, including all critical questions on instructions, suitability, ordering, and escalation. Review the explanations and try again when needed. A passing score means you are ready for DMG review; it does not authorize launch.
Practice the conversation
Use the three prompts in your product assessment: introduce the device, describe a realistic facility next step, and explain first-order support. Discuss your responses with DMG.
Your responses are saved for DMG to review. Be ready to discuss your reasoning and any questions.
The right material, in one place
Find product literature, clinical references, and training materials for your assigned products. Use these resources to prepare for product training and conversations with clinical and purchasing teams.
View supporting documents in the Patient Contact Portal ↗Patient Contact Portal access begins with your first patient. No setup is needed yet. Your assigned product resources are available below.
Training videos and transcript
Distributor training · 12 chapters ↗
Suggested review order: focus on your assigned products. You can open any document at any time; reference materials are available as needed.
Plan your next steps at each VA facility
Track the vendorization route, forms and in-services, and first patient consults. Focus on account milestones; there are no weekly activity or conversation quotas.
Vendorization: from first request to confirmed setup
Start before, or alongside, your first consult/order. You identify the correct form and track completion with Prosthetics. DMG completes the company paperwork and vendor registration.
- Ask Prosthetics whether they use the standard form or a local form. Obtain the accepted version and their submission instructions/contact. If they use VA Form 10091, the official VA page has the current standard form ↗.
- Send the correct form and any questions to Distributor Support. Email distributorsupport@dmg.health. DMG completes the company paperwork and returns it; you track completion with Prosthetics.
- Track it through completion. Follow the facility’s instructions for returning the completed form, confirm receipt and follow up with Prosthetics until setup is confirmed complete.
Help the clinician prepare the consult
Share the respective product’s capability statement for the VA-approved consult wording. At minimum, include the correct SKU, our legal business name Delta Medical, LLC, and our order contact: orders@dmg.health or fax 1-800-825-9163.
Need a capability statement or help with the process? Contact Distributor Support.
Use the facility cards below to record the required form, contact, submission status and follow-up. Keep patient names out of this dashboard.
Get help with your next step
Need a capability statement, product materials or help with your next step? Email DMG Distributor Support.
Contact distributor support
Send an emailYour email app will open so you can write and send your message. Please leave out patient information, banking details, and passwords.
VA purchase orders
VA staff should send purchase orders to orders@dmg.health or fax 1-800-825-9163. Distributor questions and requests for capability statements go to Distributor Support above.
Help us improve onboarding
Tell DMG what is clear, what is confusing, and where you need help. Your feedback is saved with your progress.
What should we improve?
My DMG Business
Your first order brings My DMG Business to life. Track orders, deliveries and earnings here.
Onboarding remains available in sections 01–07. Business access does not mark onboarding complete; only your verified territory and payment records are shown.
See how to prepare for a clinic call, find an order, save a follow-up, plan your income and download a call sheet. This short walkthrough uses fictional examples.
Read the walkthrough transcript · The welcome overview remains in 01 — Welcome.
QBO source, shipping updates and VA permission checks use separate timestamps.
Connecting…